Privacy Policy

1. Introduction

Platform Studio, Inc. ("Company", "we", "us", or "our") operates the Primed platform ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We take your privacy seriously. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

Information You Provide

• Account information: name, email address, and profile photo provided through Google OAuth
• Organization information: organization name, logo, and team member details
• Scheduling data: meeting types, availability preferences, and booking details
• Communications: feedback, support requests, and other messages you send us

Information Collected Automatically

• Usage data: pages visited, features used, time spent, and interaction patterns
• Device information: browser type, operating system, device type, and screen resolution
• Log data: IP address, access times, and referring URLs
• Cookies and similar technologies: session cookies, preferences, and analytics data

Information from Third Parties

• Google Calendar: calendar events and availability data for scheduling
• Prospect enrichment: publicly available business information about meeting participants, used to generate meeting preparation briefings

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process and manage your scheduling and bookings
• Generate AI-powered meeting preparation briefings
• Send booking confirmations, reminders, and other transactional communications
• Improve, personalize, and expand the Service
• Understand and analyze usage trends and preferences
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

The use and transfer of raw or derived user data received from Google Workspace APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With meeting participants: booking details are shared between meeting hosts and prospects
• With team members: within your organization, scheduling and meeting data may be visible to team members as configured by your organization administrator
• With service providers: we use third-party services for hosting, analytics, and email delivery that may process your data on our behalf
• For legal reasons: we may disclose information if required by law, regulation, or legal process

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you
• Correction: request correction of inaccurate or incomplete information
• Deletion: request deletion of your personal information
• Portability: request a portable copy of your data
• Objection: object to certain processing of your information

To exercise any of these rights, please contact us at privacy@withprimed.com.

8. Cookies

We use cookies and similar tracking technologies to operate and improve the Service. Essential cookies are required for the Service to function. Analytics cookies help us understand how you use the Service. You can manage your cookie preferences through your browser settings.

9. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: